Last updated: November 13, 2026
Is PassApp down? User reports show no current problems with PassApp
PassApp books tuk-tuks, rickshaws, cabs and SUVs across Cambodian cities, with meter fares and airport runs inside the app. Riders send word here when maps or bookings break. This page turns that word into a live PassApp status view, beside every PassApp down alert.
Report a problem !
Select which issue applies
PassApp problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate PassApp over the past 3 months?
Most reported locations
Where PassApp reports are coming from in the last 24 hours.
No problem locations to show yet. PassApp looks fine right now. Locations appear here as soon as users submit reports.
Latest PassApp user reports
No reports yet — be the first to report a problem above.
PassApp outage history
The live report status for PassApp, updated as reports come in.
Good news. PassApp has no reported problems right now. If it is not working for you, report it above and your report will appear here.
PassApp uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get PassApp down alerts
Leave your email and we will tell you when PassApp is having problems, and when it is back up. No spam.
PassApp on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying PassApp is down. Checked 10 November 2026, 9:31 PM PKT.
Quiet right now. Nobody on Bluesky is saying PassApp is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is PassApp down right now?
The live PassApp status picture grows out of PassApp down reports filed by riders booking at this minute. A handful of reports scattered across a city is normal friction. A wall of reports from one city in one hour marks a real break.
Open the app and let the map settle on your blue dot. Vehicle icons appearing around you mean matching runs normally. An empty map with an endless searching note means the matching side failed.
Is PassApp down for me or everyone?
Restart the app and watch whether vehicle icons return to your street. Icons on a friend’s phone beside an empty map on yours point at your GPS. Empty maps on both phones point at the service in your city.
How does choosing a tuk-tuk, rickshaw, cab or SUV work on PassApp?
The booking screen lines up vehicle types under the map, each with its own fare style. Tuk-tuks and rickshaws suit short hops through busy streets. Cabs and SUVs fit airport runs and trips with bags.
City coverage shifts by vehicle type, with more choices in the capital. The app hides types that have no drivers near your pin. A missing type at a quiet hour is a supply gap, not a fault.
What does the meter fare display show during a ride?
Meter trips show a live fare that climbs with distance as the ride runs. The display sits on the trip screen beside the route map. A frozen fare while the map moves is a display fault worth reporting.
Where do airport transfers appear in booking?
Airport rides use the same booking flow, with the terminal set as pickup or drop-off. Book with spare time, since matching still needs drivers near the airport. A wide PassApp outage blocks airport bookings at the matching step, like any ride. Those same travellers check the PassionAir page before a domestic flight when booking or check-in screens refuse to load.
Can you change a drop-off point after booking starts?
The trip screen holds your drop-off as set at booking time. Riders often agree a change directly with the driver mid-ride. On a meter trip, a new destination simply changes the running fare.
Common PassApp Problems and Fixes
Booking faults on PassApp usually trace back to the pin, the GPS signal or a stuck driver match. The headings below follow that order, from map faults on.
App cannot find your location at all
Location failure inside one app, while other apps locate fine, points at its permission. Open phone settings and grant location access to the app. Stand where the sky is visible and let the blue dot settle.
Driver accepts, then the booking hangs
A hung match means the driver took the job but never started moving. Wait a few minutes and watch the car icon, not the timer. If the icon never moves, cancel from the trip screen and book again.
Pickup pin lands on the wrong street
GPS drift drops the pin a street away in dense areas. Drag the pin by hand onto your gate before confirming. Type a landmark note in the box under the address.
No cancel option on an active booking
The cancel control sits on the trip screen while a driver is assigned. Open the active trip from the top of the home screen to find it. If that screen will not open, force close and restart the app.
Login code by SMS never lands
Codes fail when the account number and the SIM in the phone differ. Check the number you typed against the SIM receiving the code. Wait before requesting again, since rapid requests queue older codes first.
Having a problem with PassApp?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I book a PassApp ride step by step?
Set your pickup pin on the map, then type or pin the drop-off point. Pick a vehicle type from the row under the map. Confirm and wait while the app matches a nearby driver.
Why can PassApp not find drivers near me?
Matching depends on drivers working around your pin at that moment. Quiet hours and side streets thin the pool of nearby drivers. Move the pin to a main road corner and search again.
What vehicle types can I book on PassApp?
The app offers tuk-tuks, rickshaws, cabs and SUVs where drivers for each type work. Airport runs suit cabs and SUVs with room for bags. Short hops in traffic suit the smaller three-wheel options.
Can I book a PassApp ride to the airport?
Yes, set the airport terminal as the drop-off or pickup point in the normal flow. Book with time to spare, since matching still needs a driver near you. Keep the trip screen open as you reach the curb.
Does PassApp charge by meter or fixed fare?
Some vehicle types run on a meter that climbs with distance during the ride. Others quote a fare before you confirm the booking. The trip screen shows which style your ride uses.
Where do I find a past PassApp trip receipt?
Past trips rest in your trip history inside the profile area. Open a trip there to see its route, fare and driver details. That record settles most fare questions after the ride.