Last updated: November 13, 2026
Is Pathao down? User reports show no current problems with Pathao
Pathao is a super app for Bangladesh. It bundles bike, car and CNG rides with food delivery, parcel and courier services and the Pathao Pay wallet. Users book rides with live rider tracking and fare estimates, order food, send parcels and pay by cash, bKash, cards or wallet. Ride history and issue reporting live inside the profile section.
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Pathao problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where Pathao reports are coming from in the last 24 hours.
No problem locations to show yet. Pathao looks fine right now. Locations appear here as soon as users submit reports.
Latest Pathao user reports
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Pathao outage history
Our latest check and the live report status for Pathao.
✓ Our latest check (13 November 2026, 12:20 AM PKT): pathao.com answered normally in 337 ms.
Good news. Pathao has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Pathao uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Pathao on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Pathao is down. Checked 13 November 2026, 12:01 AM PKT.
Quiet right now. Nobody on Bluesky is saying Pathao is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Pathao down right now?
The Pathao status on this page is fed by Pathao down reports from riders, food customers and parcel senders. Trouble often starts as a map that will not load riders or a booking button that spins without confirming. When reports jump across several cities in the same hour, the platform is likely at fault.
One failed service does not mean the whole app is down. Food ordering can work while bike matching stalls in one district. Test a second service inside the app and compare it with the reports here.
Is Pathao down for me or everyone?
Check if the app loads on mobile data after failing on Wi-Fi. Then ask a nearby user to request a ride at the same time. If their map also stays empty, the issue is bigger than your phone.
How does the Pathao fare estimate differ from the final fare?
The estimate uses the expected route and travel time when you book. Heavy traffic, a longer real route or a changed drop point can push the final fare above that first figure.
Riders who find a clear gap can report it from the trip itself. Open the ride in history, choose the overcharge option and describe the route. Reports sent from inside the trip carry the trip ID automatically, which speeds up the review.
Why does no Pathao rider accept my request?
Peak hours, rain and low rider supply in your zone all stretch matching times. Keep the app open on the searching screen, since backgrounding it can pause the request. Moving to a busier road corner also raises the chance a rider sees you. During a Pathao outage, requests fail across whole zones at once, and only waiting helps.
Can I cancel a Pathao parcel booking after creating it?
Many users hunt for a parcel cancel button that the booking flow does not offer at every stage. Before the rider collects the parcel, the help section inside the order is the fastest route to stop it.
Where does Pathao run its ride services?
Bike and car rides centre on Dhaka and Chattogram, with coverage reaching nearby districts like Gazipur, Tongi and Narayanganj. Food delivery and parcel services follow their own zones inside the app.
Common Pathao Problems and Fixes
Pathao app faults tend to involve the map, matching or the fare screen. Pick the fix that matches what you see.
App hangs on pickup and destination selection
Slow map screens usually mean the app is fighting a weak connection or an old build. Update Pathao from the store, then reopen it on mobile data.
Rider shown nearby but request keeps waiting
A map full of bikes does not mean those riders are free; many are finishing trips. Stay on the searching screen for a full minute before cancelling.
GPS puts your pickup in the wrong place
Turn on high accuracy location in phone settings and step away from tall buildings that bounce the signal. Drag the pin to your real corner and add a short landmark note for the rider.
Final fare is higher than the estimate
Open the trip in history and compare distance, time and route with the estimate screen. A detour or a moved drop point explains most gaps.
Parcel has no cancel option
Look inside the parcel order details for the help entry before collection; that is where stop requests are taken. Act fast, because a collected parcel is already moving through the courier flow. Senders in Indonesia lean on the Paxel page the same way when pickup bookings or tracking pages stop updating.
Having a problem with Pathao?
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Frequently Asked Questions
Why is the Pathao app so slow on my phone?
Old app builds and weak data connections make the map and booking screens crawl. Update the app, close other heavy apps and retry on mobile data.
How do I report an overcharge on a Pathao trip?
Open the trip in your history, tap the help or report issue entry and choose the refund path for overcharging. Add a short note about the route you actually travelled.
What happens when Pathao shows riders but none accepts?
Visible riders can be busy, far from your pin or selective about the trip length. Give the search time, and try moving the pickup to a busier corner.
Can I pay for Pathao rides with bKash?
Yes, bKash sits among the payment choices alongside cash, cards and Pathao Pay. Pick the method before booking so the rider sees the right expectation.
Is Pathao down if food ordering works but rides do not connect?
That pattern means a partial failure, most likely inside ride matching for your city. The rest of the app keeps running because the services sit on separate systems.
Does Pathao let me send a parcel to another city?
The courier side handles intercity parcels for sellers and regular users, separate from the same-city parcel trips. Create the booking under the courier option and enter the receiver district carefully.