Is TPay down? User reports show no current problems with TPay

Is TPay down right now?

A payer stuck at a payment page that never loads wants a clear TPay status first. TPay down reports climb when the payment page stalls, a BLIK code gets refused, or shops stop seeing new sales.

On a steady day the page opens fast, the code check takes seconds, and each sale lands in the panel with its state set. Faults strike one layer at a time: the page, the code check, or the panel.

Is TPay down for me or everyone?

Restart the payment in a second browser or on a phone. A page that loads there clears the gateway and blames the first browser session. The same dead page on both tries answers is TPay down for me: the fault is shared.

How does a BLIK payment move through the gateway?

The payer picks BLIK on the payment page, types the six digit code from the banking app, and confirms the charge inside that app. The gateway waits for the bank answer, then sets the transaction state. A slow-typed code expires, so the payment needs a fresh code.

That state flows back to the shop as a notice, and the sale appears in the panel list at once. A transaction stuck at pending long after the bank app said yes is a notice problem, not a code problem.

Why does the shop miss a paid order?

Shops learn about a paid order from a notice sent to a set address. If that address blocks outside posts or the overwrite toggle sits off in the settings, the notice never lands and the order stays unpaid. The panel holds the ground truth: the transaction there shows its real state even when the shop missed the word.

What happens to unpaid transactions during a failure?

An unpaid transaction keeps its place and waits for the payer to finish it. A TPay outage can pause that finish line, since the payment page and the bank link sit on the same service. The transaction ID stays valid the whole time, and support works from that ID. Left unpaid for long enough, a transaction closes on its own and can no longer be paid. Money sent against a closed one comes back. Closed codes bounce money back at uabpay too, where cash-ins stop landing when the gold dashboard freezes.

Which test tools does the panel offer?

A sandbox mode lets a shop run test payments end to end before real buyers arrive. Test transactions use test keys and never touch real money, yet the panel shows the same states as live ones. Shops flip between test and live data with care, since a test sale in the live list looks like a missing real one. Check the mode first when a row looks off.

Common TPay Problems and Fixes

A refused code or a missing sale often clears with one of these checks.

BLIK code gets rejected at once

Pull a fresh code from the banking app and type it right away, since each code lives briefly. Confirm the charge inside the app too; the code alone does not finish the payment.

Paid order never reached the shop

Open the transaction in the panel and note its ID and state. Then check the notice address in the settings and the toggle that lets a shop overwrite it per order.

Panel sign-in fails with the right password

Reset the password from the login screen and follow the email link in the same browser. Old saved passwords often fill a stale field without showing it. Type the new one by hand once.

Transaction list looks empty

Clear the state and date filters above the list. A filter left on a single state hides every other sale and makes the panel look dead. Check the mode toggle too; test and live rows live apart.

Refund will not go through

Open the transaction and check that its state shows a finished payment. Refunds start from a paid transaction only, and a part refund needs the amount typed without spaces.

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